Order Tracking
Thank you for shopping with rengo.shop!
You can track your order using the tracking number sent to your email once your order has been shipped.
How to Track Your Order
-
Check your shipping confirmation email.
-
Locate your tracking number.
-
Click the tracking link provided in the email or enter your tracking number on the carrier’s website.
Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation.
Didn’t Receive a Tracking Number?
If you haven’t received your tracking information within 3 business days after placing your order, please contact us at:
Be sure to include your order number in your message so we can assist you quickly.
Tracking Not Updating?
Sometimes tracking updates may be delayed due to carrier processing times, customs clearance, or transit delays. If your tracking hasn’t updated for several days, please allow a little extra time.
If your order has not arrived within 30 business days from the shipping date, please contact us and we will investigate the issue.